Fully Managed Remote Care Programs for Medical Practices

Vital Touch builds and runs RPM and CCM programs inside your existing practice operations. We handle enrollment support, monitoring, monthly outreach, documentation, and operational follow-through. Your clinicians keep clinical control and your practice keeps billing control.

Programs include Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other CMS-backed care models when they fit the practice.

We Take Ownership of the Work That Makes RPM and CCM Succeed

Vital Touch manages the day-to-day execution of remote care programs so practices do not have to build, staff, or manage these services internally.

Our role is to keep the program consistent, compliant, and operationally sustainable over time. That means the work actually gets done month after month, instead of depending on spare staff capacity inside the office.

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+$47,500

Monthly Revenue

Vital Link Dashboard

Real-time patient monitoring

247

Active Patients

+12%

1,429

RPM Readings

+8%

3,847

CCM Minutes

+15%

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Patient vitals reviewed

Blood pressure within target range

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100%

Compliance Rate

Remote Patient Monitoring (RPM)

Our RPM program supports ongoing physiologic monitoring, patient engagement, and escalation workflows without shifting the operational burden to your internal team.

  • Patient identification and enrollment support

  • Device provisioning, setup coordination, and patient education

  • Daily review of incoming vitals with nurse oversight

  • Escalation workflows for out-of-range readings

  • Time tracking and documentation aligned with RPM requirements

  • Ongoing patient outreach to support adherence

Chronic Care Management (CCM)

Our CCM services provide the consistent monthly follow-through required to keep complex patients engaged and the program properly documented.

  • Monthly care coordination calls and patient outreach

  • Support for care plan development and updates

  • Centralized time tracking across the care team

  • Medication and appointment follow-up support

  • Documentation and reporting aligned with CCM requirements

A Scalable, Nurse-Led Care Model

Vital Touch employs and manages clinical staff dedicated to remote monitoring and care coordination. Practices gain access to experienced clinical support without recruiting, hiring, training, or managing additional staff internally.

Our care model is built for sustained engagement, consistency, and compliance, not bare-minimum coverage.

Built to Support Confident Billing

We structure workflows and documentation to support cleaner RPM and CCM billing. Your practice keeps billing control while working from reporting and records that are organized for consistency, reviewability, and long-term sustainability.

  • Documentation and time tracking aligned with RPM and CCM CPT requirements

  • Reporting that supports internal review and audit readiness

  • Programs structured for operational and financial durability

See Whether This Fits Your Practice

Schedule a short conversation to review your patient population, workflow realities, and whether RPM, CCM, or both make sense for your practice. If the fit is not there, we will tell you that too.