Fully Managed Remote Care Programs for Your Practice

Vital Touch designs and operates RPM and CCM programs that plug into your existing practice operations. Our team handles eligibility, enrollment, monitoring, monthly outreach, and documentation while your clinicians keep full control over clinical decisions and billing.

Programs include Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and additional CMS-backed care models.

Schedule a Practice Review Call

Understand Our Care Model

We Take Ownership of the Work That Makes RPM and CCM Succeed

Vital Touch manages the day-to-day execution of remote care programs so practices do not have to build, staff, or maintain these services internally.

Our role is to keep programs consistent, compliant, and financially sustainable over time.

+$47,500

Monthly Revenue

Vital Link Dashboard

Real-time patient monitoring

247

Active Patients

+12%

1,429

RPM Readings

+8%

3,847

CCM Minutes

+15%

Patient vitals reviewed

Blood pressure within target range

100%

Compliance Rate

Remote Patient Monitoring (RPM)

Our RPM program supports ongoing physiologic monitoring, patient engagement, and escalation workflows. We manage operational tasks so your providers can focus on clinical decisions.

Review of eligibility and identification of RPM candidates
Device provisioning, setup, and patient education
Daily monitoring of vital signs with nurse review
Escalation workflows for out-of-range readings
Time tracking and documentation aligned with CMS requirements
Ongoing patient outreach to maintain adherenceCMS requirements

Chronic Care Management (CCM)

Our CCM services provide the consistent, monthly touchpoints required to keep complex patients on track.

Monthly care coordination calls and patient outreach
Support for care plan development and updates
Centralized time tracking across the care team
Medication and appointment follow-up support
Compliance-aligned documentation and reporting

A Scalable, Nurse-Led Care Model

Vital Touch employs and manages clinical staff dedicated to remote monitoring and care coordination. Our nurse-led model is designed to scale while maintaining quality, consistency, and compliance. Practices gain access to experienced clinical resources – without recruiting, hiring, or managing additional staff.

Typical nurse-to-patient ratios are designed around sustained engagement, not bare-minimum coverage.

Built to Support Confident Billing

We design workflows and documentation to support proper billing of RPM and CCM services. Practices maintain control of billing while benefiting from programs structured for accuracy and consistency.

Documentation and time tracking aligned with RPM and CCM CPT requirements
Transparent reporting that supports internal audits and external reviews
Programs designed for long-term financial and regulatory sustainability

Services Powered by a Modern Care Platform

In addition to RPM and CCM, Vital Touch supports other longitudinal care programs as part of a broader remote care strategy. These programs are implemented selectively based on practice goals, patient populations, and operational readiness.