Infrastructure That Supports Managed Remote Care Programs

Vital Touch delivers fully managed remote care programs using a secure, scalable infrastructure that supports consistent monitoring, documentation, communication, and oversight – without adding workload for your staff. Our team configures and operates the platform behind the scenes

You don’t license or manage the platform. We use it to run your RPM and CCM programs.

Execution Requires More Than Good Intentions

The Vital Link platform gives our team – and your providers – visibility into tasks, documentation, and patient status. We use it to coordinate daily work, keep programs on track, and ensure clear lines of accountability.

Programs are structured to support accurate documentation and defensible billing for RPM and CCM services.

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+$47,500

Monthly Revenue

Vital Link Dashboard

Real-time patient monitoring

247

Active Patients

+12%

1,429

RPM Readings

+8%

3,847

CCM Minutes

+15%

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Patient vitals reviewed

Blood pressure within target range

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100%

Compliance Rate

Core Capabilities That Support Care at Scale

Clinical Monitoring & Alerts

Continuous data ingestion with nurse review and escalation protocols so your team sees only what needs their attention.

Documentation & Time Tracking

Automated support for tracking minutes and activities across RPM and CCM – making billing more predictable and audit-ready.

Communication & Engagement

Secure outreach workflows that keep patients engaged between visits without tying up your phones.

Automation That Reduces Friction, Not Oversight

Automation handles reminders, routing, and repetitive documentation. Clinical judgment and patient decisions remain with your providers and our licensed clinical staff.

Operational Infrastructure That Enables Remote Care Delivery

Our systems support consistent monitoring, documentation, care coordination and clinical workflows — making remote care reliable at scale, without putting the burden on your staff.

Supported, Maintained, and Continuously Improved

We’re responsible for configuration, maintenance, and workflow optimization. Your team benefits from improvements automatically, without change-management projects.

  • Ongoing maintenance and updates

  • Priority support via email and chat

  • Clear escalation paths for operational issues

  • Cancel anytime flexibility

Technology That Supports Care, Not the Other Way Around

Our operational infrastructure supports Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other CMS-backed remote care programs.

See How the Platform Supports Your Practice

Schedule a short conversation to understand how our infrastructure supports RPM, CCM, and related remote care program delivery for practices like yours.

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