INTEGRATED BEHAVIORAL HEALTH OPERATIONS
Collaborative Care Management Without Building the Team Yourself
Vital Touch supplies and operates the behavioral-health care manager, psychiatric consultation, patient registry, measurement tracking, outreach, documentation, billing support, caseload review, and care-team coordination required to support Collaborative Care Management.
Your primary care providers remain at the center of the patient’s care. We operate the team and recurring infrastructure behind the program.
A MANAGED ADD-ON SERVICE
Integrate Behavioral Health Without Adding Another Operational Burden
Collaborative Care Management brings primary care and behavioral-health professionals together around a shared, measurement-guided care plan. Vital Touch provides the recurring team, systems, outreach, tracking, documentation, and coordination needed to keep that model operating consistently.
Program fit, patient eligibility, clinical decisions, documentation, and billing remain subject to applicable requirements and the practice’s circumstances.
The Operational Team and Infrastructure Are Included
The care team
A behavioral-health care manager supports patient engagement and follow-through, while a psychiatric consultant provides structured caseload consultation. The primary care provider remains the clinical lead.
Measurement and registry management
Patient populations, validated measurements, treatment progress, and follow-up needs are organized so the care team can identify patients who may need additional attention.
Recurring program operations
Vital Touch coordinates outreach, documentation, time tracking, caseload review, care-team communication, billing support, and operational reporting.
HOW IT WORKS
A Repeatable Collaborative Care Workflow
01
Identify and engage
Support appropriate patient identification, enrollment, initial outreach, and orientation to the collaborative care process.
02
Measure and follow
Coordinate recurring patient contact and organize measurement-based information and treatment-plan follow-through.
03
Review and coordinate
Prepare caseload information for structured review and support communication among the behavioral-health care manager, psychiatric consultant, and primary care provider.
04
Document and support billing
Maintain organized documentation, time tracking, workflow records, and billing-support information for completed program activity.
OPERATIONAL DEMARCATION
Your Practice Keeps Clinical Leadership
Vital Touch operates
- Behavioral-health care management
- Psychiatric consultation
- Registry and measurement tracking
- Patient outreach
- Documentation and time tracking
- Billing support
- Caseload review
- Care-team coordination
Your practice retains
- Primary care clinical leadership
- Patient-specific diagnosis and treatment decisions
- Prescribing authority
- Final clinical judgment
- Billing control
- Oversight of the care plan
PRACTICE EVALUATION
Designed as an Add-On to Your Existing Care Operations
CoCM may be appropriate for primary care organizations seeking to integrate behavioral-health support without recruiting and managing the entire operational team internally. We will review your practice structure, patient population, clinical workflows, and billing readiness before recommending a model.
See Whether Collaborative Care
Fits Your Practice
We will walk through the team structure, recurring workflow, implementation requirements, and operational responsibilities so you can evaluate the model clearly.
